PLANETIERS is committed to respect and ensure the protection of all users of its platform privacy and undertakes, in this regard, to adopt all appropriate and necessary security measures to protect it, as well as the confidentiality and integrity of the personal data contained therein.
1. ABOUT US
Your personal data will be processed by Planeta Trivial, Lda., corporate person no. 514201088, with registered office at Centro Empresarial Zona Industrial, 6060-182 Idanha-a-Nova. This company is responsible for the processing of personal data within that stipulated.
2. WHY DO WE NEED YOUR INFORMATION?
Your personal data, collected through our platform, will be processed for the following purposes:
Processing of orders placed through the Marketplace;
Processing requests for information and complaints;
Statistical analysis of users of the platform and their consumption profiles;
Electronic communications for the purposes of marketing and/or and/or announcement of discounts or special conditions. This data processing will only be carried out with your consent, and you may object at any time to the processing of your data for this purpose.
Preventing and combating fraud;
Request for comments and rating of purchased products;
Conducting satisfaction surveys.
3. WILL MY INFORMATION BE SHARED?
The personal data collected will be communicated to the business partners (the vendors) that provide products on the platform, for the purpose of managing customers and orders. The company responsible for the processing must ensure that these entities had applied the appropriated technical and organizational measures in such a manner that processing will meet the requirements of the GDPR.
Personal data may also be accessed by internal and external auditors of the data controllers, lawyers or by legal entities request. In this context, the confidentiality and the protection of your personal data will always be guaranteed.
Although PLANETIERS collects and processes data in a secure manner, using the most advanced techniques for this purpose, there are always risks associated with improper use or unauthorized access by third parties.
4. WHAT ABOUT MY RIGHTS?
At any time, you may ask us for:
Access to the information we have about you;
Rectification of the information if it is inaccurate or incomplete;
The erasure of the processing of your personal data;
The restriction of the processing, in certain situations;
The portability of your data, in certain situations;
The objection of the processing, in certain situations.
The rights of access, rectification and erasure may be exercised through the reserved area of the website.
Your requests shall be processed with special care so that we can guarantee the exercise of your rights. You may be required to prove your identity in order to ensure that personal data is shared only with the data subject.
You should be aware that in certain cases (e.g. due to legal requirements) your request cannot be immediately processed. In any event, you will be notified of the measures taken within one month.
You also have the right to submit a complaint to the Portuguese Data Protection Supervisory Authority (“Comissão Nacional da Protecção de Dados”), in https://www.cnpd.pt/.
5. CAN I WITHDRAW MY CONSENT?
If the consent is legally necessary for the processing of personal data, the data subject has the right to withdraw the consent at any time. Although this right does not compromise the lawfulness of the processing based on the consent previously given or the later processing of the same data based on other legal grounds, such as the performance of a contract or a legal obligation.